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Two-step Zap

A Two-step Zap is comprised of oneTrigger and one Action step. Using our Gmail to SMS Zap as an example:

Two step Zap

  1. Trigger – Gmail “New Email”
  2. Action – SMS by Zapier “Send SMS” action

As you can see on the screenshot, this Zaphas one Trigger and one Action step making it a Two-step Zap. This Zap can be used under the Free plan.

A Zap with only 1 action step = Two-step Zap

Multi-step Zap

A Multi-step Zap is comprised of oneTrigger and multiple action steps.

Using the same Gmail to SMS Zap. Let’s say you added another step in your Zap. You added a filter to only let certain emails with a specific Subject line to go through:

Multi-step Zap

  1. Trigger – Gmail “New Email”
  2. Action #1 – Filter
  3. Action #2 – SMS by Zapier “Send SMS”

As you can see on the screenshot, adding the filter adds another step on your Zap. This Zap has 1 Trigger and 2 Action steps making it a Multi-step Zap. This Zap can only be used if you are under one of Zapier’s paid plans.

A Zap with 2 or more action steps = Multi-step Zap

Zapier – automatic triggers and actions between different web services
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